Your Privacy Questions Answered
No. We do not sell, rent or trade your personal information. We share payment data only with settlement partners like DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. All other data stays within zeus711.
Transaction records are kept for seven years to meet banking regulations. Login history and game activity are retained for one year, then archived. Your name and email stay on file while your account is active.
Yes. Contact our support team via live chat or email with 'Data Request' in the subject line. We'll send you a copy of your profile, transaction history and device records within 5 working days.
Closing your account does not delete historical data. We anonymise your name and email within 90 days so the records cannot be linked back to you. Transaction data is archived for regulatory purposes.
No. We tokenise your payment details — only a secure reference code is stored. Your actual bank account numbers stay with DANA, OVO, GoPay or QRIS. We never see or store your full banking credentials.
We monitor login locations, device changes and withdrawal patterns in real time. Unusual activity triggers a verification email or SMS. We also encrypt all transactions and use industry fraud-detection partners to spot suspicious behaviour early.
Deletion depends on local law and regulatory requirements. We can anonymise historical records after account closure, but banking law requires us to keep transaction evidence. Contact support to discuss what deletion or anonymisation options apply to your situation.
