Reference

Terms & Conditions That Protect Your Account

When you open an account with zeus711, our terms spell out exactly how we handle your deposits, withdrawals, account security and your rights to access, modify or close…

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zeus711 Terms & Conditions That Protect Your Account
CONTACT THE TEAM

How to Reach Us About Terms Questions

Live Chat Open the chat icon in the bottom-right corner of the lobby or account page.
Email Support Send account-related questions to [email protected]. Include your registered email and account ID.
In-Account Messaging Log into zeus711, go to Account Settings, then Messages.
DATA AND SECURITY

How We Protect Your Information Under Our Terms

Account Verification

We confirm your identity before your first withdrawal. You'll upload ID and a recent utility bill via the Verification tab in Account Settings. This step protects both you and zeus711 from fraud and ensures your account stays secure and legally compliant.

Data Encryption

All deposits, withdrawals and personal details are encrypted end-to-end. We store account data on segregated servers with no third-party access except payment processors (DANA, OVO, GoPay, QRIS) and legal authorities where law requires disclosure.

Retention and Deletion

We keep your account and transaction records for 5 years after closure for tax and anti-fraud purposes. Faster deletion depends on local law — request it via Account Settings under Data Requests. Processing takes 14 business days.

Session and Cookies

zeus711 uses session cookies to keep you logged in on your device. You can clear cookies manually or log out to end your session immediately. We do not sell or share cookies with advertisers; they exist only to run the lobby and your account.

Changes to Terms

If we update these terms, we notify you via email at least 14 days before the change takes effect. You can review the new terms in Account Settings under Legal. Continued play means acceptance; you can close your account anytime before changes go live.

Dispute and Appeal

Disagree with a deposit hold, withdrawal rejection or account action? File a formal dispute via Account Settings under Disputes. Include transaction ID and reason. We respond within 7 business days with a decision and next steps if you want to escalate further.

Frequently Asked About Our Terms & Conditions

Yes. Go to Account Settings, select Account Status, then Close Account. Your request is processed within 48 hours. Any remaining balance is returned to your original payment method (DANA, OVO, GoPay or QRIS). You can reopen after 7 days unless you filed a permanent closure request.

Your deposit stays in your account — we do not charge inactivity fees or expire balances. However, inactive accounts older than 24 months may be flagged for verification if you return. Log in monthly to keep your account active and avoid extra verification steps.

We encrypt all data in transit and at rest. Your ID, address and payment details are never shared outside zeus711 except to payment processors (DANA, OVO, GoPay, QRIS) and authorities where law requires it. You control your data — request deletion or export anytime via Account Settings.

Open Account Settings, select Payment Methods, then Add or Remove. New payment methods require verification. If you change your DANA, OVO, GoPay or QRIS account, update us before your next withdrawal. Old payment details are deleted 90 days after you remove them.

Access depends on local law in your region of Indonesia. You must be of legal age where you play. If your jurisdiction changes, tell us immediately via Account Settings under Location. Continued play in restricted areas violates these terms and may result in account suspension.

No. We email all term changes 14 days before they take effect. You'll see a banner in your account and an update notice in Account Settings under Legal. You can close your account before new terms apply if you disagree. We do not grandfather exceptions — all changes apply to all active accounts.

Contact us immediately via live chat or email [email protected] with the date, time and game or transaction name. We freeze your account temporarily while we investigate. If fraud is confirmed, we restore your balance and help you secure your login. Change your password and enable two-factor auth in Account Settings.

Related Pages

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